FAQ

FREQUENTLY ASKED QUESTIONS




SIZE GUIDE

Our sizing chart can be found on the Size Guide page.



HOW DO I MAKE MY ONLINE PURCHASE? 

You can register and create an account with us then start shopping or make your purchase as a guest. Read more on How To Shop for step by step instructions.



WHY DO I NEED TO CONFIRM MY PAYMENT?

We would like for you to enjoy your purchase as soon as possible thus it is important to confirm your payment with us once you have made the bank transfer. Click on the Confirm Payment to notify us so that we can process the shipping right away.



WHAT IS CORENATION RETURN AND EXCHANGE POLICY? 

Any item that is unworn, unused, unwashed will be accepted within a determined period length. Please see our Return and Exchange page for detailed information.



WHAT DO THESE BENEFITS ICONS MEAN? 


 
4way-stretch
 4-way stretch: Giving you freedom of movement for flexibility 
dry-wicking  Quick dry: Sweat or moisture wicking fabric that keeps you dry for optimal performance
anti-microbial  Anti Microbial: Anti bacterial technology discouraging the growth of bacteria thus minimize unpleasant odor
uv-protection  UV Protection: Enhanced with sun protection to guard your skin while you play
reflective  Reflective Area: Reflective materials are used to help keep you visible and safe, an added plus for your nighttime activities 
removable-cups  Removable Cups: This option lets you adjust your padding shape and thickness to your comfort
key-pocket  Key Pocket: The hidden pocket allows you to keep  your apartment key or your gym card 




HOW TO CARE FOR CORENATION PRODUCTS?

Our CoreNation garments are made from selected domestic and imported fabrics. Although our fabrics are of excellent quality, all colored fabrics fade in time, especially with the harsh effects of the sun, chlorine and perspiration. We highly recommend proper cleaning procedures to ensure the longevity of CoreNation garments.Always wash your garments after purchase. You may experience color run for first time wash, as such please wash garments with like colors.


WASHING INSTRUCTIONS:

hand wash

do not bleach

do not dry clean

do not iron

Hand wash with mild detergent. 
Do not bleach. 
Do not dry clean. 
Do not iron.



Wash your CoreNation garment in cold water on a gentle cycle with like colours. Do not use bleach or fabric softener. Tumble dry on low heat or hang to dry.

WASHING INSTRUCTIONS FOR OUR SPORTS BRAS: 
We recommend removing your sports bra’s cups when washing it as it helps keep their shapes. Hand wash the bra cups in cool or warm water and lay them flat to dry.


WASHING INSTRUCTIONS FOR OUR BAGS: 
Spot cleaning your bag is best with a cloth, a little soap and water.


11 thoughts on “FAQ”

  1. Hi Core Nation,
    Kindly let me know the progress of my order #14433. Selma Legging Latte M size.

    It has been 3 days and no info about the delivery of the item.
    Please let me know the delivery schedule.

    Thank you.

  2. Please help, saya membeli legging dengan jenis okta ukuran L, namun bahan yang diterima sangat berbeda dengan jenis legging okta yang saya beli pada orderan sebelum nya. Mohon dibantu untuk bagaimana penukaran nya , nomor order saya 19115. Untuk jenis bahan yang ini sangat lentur, tidak tight seperti legging okta sebelum nya. #19115

    1. Hi, untuk Surabaya tidak ada offline store, namun bisa mampir ke kantor untuk mencoba items, bisa WA ke 082244226656 untuk alamatnya

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